PSA Certificate of No Record: Why it happens and What to do?

  • Vergel
  • September 19, 2022
  • Blog | Lawyer | Uncategorized
Picture of Negative Certification from PSA

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PSA Certificate of No Record: Why it happens and what to Do

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A CENOMAR PSA Certificate of No Record for Marriage
PSA is accountable for the data of each Filipino in order to provide it for future purposes.

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A PSA Certificate of No Record appears when the birth, marriage or death certificate is not in the PSA database.

There may be a negative certification from PSA when the document is too old, too new or was never registered.

You might still be able to get a copy of the official Philippine PSA document elsewhere but you will have to check at different government offices and it will take a lot of work and time.

What are PSA documents?

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A sample of Certificate of Death with blurred details
The requester provides the needed information to facilitate certificate validation and issuance of the death certificate.

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PSA documents are personal records of the people issued by the Philippine Statistics Authority.

PSA documents are:

  1. Certificate of Live Birth / Report of Birth if born abroad of Filipino parent/s
  2. Certificate of Marriage / Report of Marriage if married abroad
  3. Certificate of Death / Report of Death if died abroad
  4. Certificate of No Marriage (CENOMAR)
  5. Certificate of No Result / No Record

All major life events are recorded in the PSA, and you need them for major events ā€“ working at a job abroad or getting immigration papers completed.

Is the PSA the same as the NSO?

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Many Filipinos think that the Philippine Statistics Authority (PSA) is just a renamed government agency formerly known as the National Statistics Office (NSO).

Well, not quite.

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A question mark to symbolize everyone's confusion about NSO and PSA in requesting PSA Certificate of No Record
PSA is just an upgraded version of NSO!

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There are differences between the two, mainly in structure and function.

Letā€™s talk about the NSO first.

The NSO, formerly National Census and Statistics Office (NCSO) is the product of Commonwealth Act No. 591 came into effect on August 19, 1940.

The main function of this first version of the NSO was similar to the current PSA until a series of reorganizations were made by past administrations.

The NSO was also decentralized in 1999, by virtue of Executive Order No. 05.

The decentralization created four major statistics offices:

  • the National Statistical Coordination Board,
  • the National Statistics Office,
  • the Bureau of Agricultural Statistics, and
  • the Bureau of Labor and Employment Statistics.

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A Birth Certificate issued means that there is no PSA Negative Result
PSA now governs the previously separated related statistical agencies in the Philippines.

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Policy-making was removed from the NSO and was transferred to the National Statistical Coordination Board but retained as an independent single general-purpose statistical agency.

The devolution proved to be challenging for the government. There was redundancy in function and position. There was also a demand for more infrastructure to address the changes.Ā 

This was the rationale of RA 10625 or the Philippine Statistical System (PSS). This created the Philippine Statistics Authority.

The PSS merged back all the statistics offices back into a single agency now known as the PSA. It also created the Philippine Statistical Research and Training Institute out of the former Statistical Research and Training Center.

In summary, the NSO was one of several statistics offices while the PSA is the only statistics agency in the Philippines.

Why do I have a PSA Negative Result?

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A PSA negative result is due to many factors such as the age of the document, clerical errors or the destruction of the record itself.

For example, a record may be too old.

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PSA office issues PSA Negative Result idf the document request is not yet registered.
There are several possible reasons why the requested certificate cannot be found.

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The Philippine Statistics Authority (PSA) holds all the personal records of every Filipino except those who lived before 1945.

For requests before 1945, the Civil Registrar General only issues a Certificate of No Result.

Aside from the document being too old, a Certificate of No Record may also happen if the event:

  • Happened before 1946 in the province
  • Happened before 1951 in Metro Manila
  • Happened in the last 2 years

So, an event might be too new to get a PSA certificate.

It is common for Birth Certificates.

You might get a Negative Certification of birth if you order it a few weeks after you reported the birth since there hasnā€™t been enough time to transmit and upload it into PSA Main.

PSA Certificate of No Record: Provincial records before 1945

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A PSA Certificate of No Record may occur if the record is from the province and before 1945.

To explain why, Iā€™ll have to give you some history.

The Civil Registry System in the Philippines began during Spanish colonization.

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Church stole symbolizing Spanish priests who runs the civil registry before 1945 as to why there is a PSA Certificate of No Record.
The Civil Registry is one of the steadfast Spanish influences in the Philippines that spans a year and lasts for centuries.

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Back then the civil registry was run by the priests.

Vital civil registry records (mostly of Illustrados) were registered and kept by the Catholic parish and diocesan archives.

Registration was optional until 1889 when it was given importance.

However, the first half of the 20th century was unstable times.

Even with the emphasis on keeping and maintaining a civil registry, war made things difficult. During World War II, Japanese invaders destroyed and burned down buildings. Important public records were not spared.

This is why it is difficult to find records before 1945 in the provinces ā€“ and why you might have a Certificate of No Result.

PSA Certificate of No Result: Records in Manila before 1951

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You might also have a PSA Certificate of No Result for records from Manila before 1951.

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A close-up picture of a National Archives of the Philippines Certifications.
The national Archives of the Philippines holds civil records registered before the 1950s.

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War is also the reason.

Manila was devastated in WWII.

Eventually, things stabilized but many records were destroyed.

Recorded events like births, marriages, and deaths in Manila after 1951 are retrievable.

However, earlier events are stored and preserved at the National Archives of the Philippines, not with the Philippine Statistics Authority.

So, if you are requesting a civil record dating before 1945 and for events that happened in Manila in 1951, the National Archives is the place to be. PSA will only issue a Certificate of No Record or a Certificate of No Result if they cannot find it.

It may also be that it is in the Local Civil Registrar and National Archives but not transmitted to the PSA. In this case, you must have the record transmitted to the PSA.

PSA Negative Result: Records in the last two years

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A PSA officer checking birth certificate record registered a month ago issues Certificate of No Result.
Delays in the transmittal of information from the Local Civil Registries to the main PSA are due to a lack of internal messenger facilities.

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A PSA Negative Result also happens if the event is too new.

Computerization is one of the governmentā€™s priorities to serve the people better.

Despite this, getting documents from the PSA can still be slow.Ā 

The structure of the bureaucracy plays a huge role in this delay.Ā 

Registration is easy but the transmittal from the LCR to the PSA takes some time.

For example, if a baby was born and registered in the last month, you might get a No Record of Birth Certificate from the PSA.

This is because transmitting records between government offices can be very slow and take months, to years. It is that bureaucratic.

This is due to a lack of equipment and infrastructure.

PSA receives more than 10,000 registrations a day and digitalizing them is not an easy task. This problem is further amplified by COVID19 lockdowns.

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A new born baby should be registered to avoid issuance of Negative Certification from PSA.
Register the birth of your newborn as soon as you can!

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That is why you might get a Negative certification of birth for my example of a newly born baby.

Additionally ā€“

It also takes some time for the PSA to digitize your record because digitalizing new records are not easy.

For some weeks the hard copies of newly recorded events will be stored in the archive of the civil registry system.

Then, slowly, one by one, the registries will be processed and uploaded to their database to be scanned and digitalized.

Only when the record is digitalized can you get a certificate in a one-day process (but note also that there is a limit to the number of certificates you can request).

You have to wait for 10-15 days before you receive a certificate for any vital event that happened in the last 2 years (or as in my birth certificate example, you might be given a PSA Certificate of No Record).

What do I do if I still get a PSA Certificate of No Record for the event that was reported in the last 2 years but was recorded in the Local Civil Registrar?

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Certified True Copy of the Certificate of Registration Form attached with PSA Certificate of No Record
A certificate of No Record or Negative Result can still be used in rectifying the issue with the Local Civil Register.

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If after 10-15 days of waiting, you still receive a PSA Certificate of No Record, it could have been lost or not included in the LCR during the transmittal.

You will need to coordinate with the LCR where the event was reported.

You will first need to provide documentary proof of the recorded event such as the Certified True Copy of the Certificate of Registration Form issued by the Local Civil Registrar and the Certificate of No Record from the PSA along with a photocopy of your valid ID.

You can always authorize a person to do it on your behalf if you are abroad or far away.

You will need to give your authorized representative a notarized Special Power of Attorney with a photocopy of your valid ID and the valid ID of the authorized representative.

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LCR satellite office where people could go if they received Certicate of No record from PSA
Do not worry! There is always room for clarification.

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The process is like this:

  1. Armed with your documents, visit the Local Civil Registrar concerned.
  2. Submit the papers and explain your situation.
  3. The officer will verify if such a record is in their database.
  4. Once verified, they will tell you that this needs re-endorsement and you need to pay the fee.
  5. Pay the 150 pesos fee to the cashier (take picture of the receipt for future reference) and submit it back to the receiving officer.
  6. You will then be given a claim stub with the releasing date of your endorsement letter. (Endorsement Letter is written by the LCR to be submitted to the PSA Main)
  7. When you get the Certified True Copy of the endorsement letter after a few weeks of waiting, this will then be transmitted to the PSA main. The LCR will transmit it to the PSA main via the courier of their choice (this sometimes takes weeks to reach the PSA main).
  8. Once received and assessed by the PSA you will need to pay the 155 pesos fee for the issuance of your Certificate. The releasing date of your certificate will be given to you after the payment.
  9. Go to the releasing day and claim your document
  10. Done

If youā€™ve been counting, this is something like 4 to 6 trips or days of work.

(Note that there are several days of waiting in between, so it can take months to address this issue.)

It is a lot of logistics and legwork to do, so be prepared to take several days off of work and spend time coordinating with the LCR and PSA.

What if you have a PSA Certificate of No Record and the Local Civil Registrar also cannot find the event?

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If you have a PSA negative result and youā€™ve done the work at the LCR, then you might have to go to the National Archives.

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National Archives of the Philippines houses all the record prior to and after wars to help people after getting PSA Negative Result.
Really old civil registries might be found in the National Archives of the Philippines.

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This is usually the case when the event was recorded way beyond 1945.

Some people may wonder why you need such an old record but there are a variety of reasons such as:

  • Corrections of birth details of the heirs in their birth certificate, which requires old PSA records
  • Settling an estate
  • Transferring property

It is frustrating if you have a negative result from PSA and the LCR.

Donā€™t give up just yet (but be prepared to put in more work) because you can still try your luck with the National Archives of the Philippines.

Going to the National Archives takes patience.

You will need to go to the archives and file a request.

You will then need to wait and then go back to check periodically.

However, you really should try this if you really need the record.

Assuming you were able to retrieve the record from the National Archives, you may have to go to the PSA to get them to recognize this result.

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  • Lovelyco
    October 13, 2023 at 11:50 am

    Good Day.

    Paano po kung NO RECORD sa PSA and NO RECORD LCR?
    kaso patay na po yung kukuhaan?
    need po kasi namin sa SSS death claim po nia.
    namatay po sya ng 1999 ngayon lang po namin maasikaso ung
    papers.

    paano po kaya yun?

    Thank you

    • Joanne Marie Go
      November 15, 2023 at 9:21 am

      It may be that he was never registered. Given the situation, you will need to work with your Local Civil Registrar.

  • Alexa padayao
    June 7, 2023 at 3:00 pm

    Hello po ask ko lg po kung pwede pa mag pa registered ng PSA kse not registration po ako kung pwede pa po need kopo kse

  • bernadette mendez
    May 18, 2023 at 5:19 pm

    hnd po akin ang iaappointment ko na no record na birth certificate ano po ba ang dadalhin ko sa psa muntinlupa po ako magpapaapointment

    • Joanne Marie Go
      June 28, 2023 at 10:20 am

      Check first at Muntinlupa. Sometimes the PSA may nave a no record result, but the LCR may have the document and just forgot to transmit it.

  • bernadette mendez
    May 18, 2023 at 5:14 pm

    magpapaappointment po aqu ng no record

    • Joanne Marie Go
      June 28, 2023 at 10:23 am

      Please clarify – do you want an appointment with a lawyer to discuss your PSA no record result?

  • Star
    May 6, 2023 at 9:49 pm

    Your comment is awaiting moderation.

    what if Patay na po ung walang record and kapatid ung maglalakad ng documents. Ano po need?

  • Shiela
    May 2, 2023 at 1:54 am

    Paano po ba malamat n my record n sa PSA tnx

  • Rhea
    April 6, 2023 at 4:17 pm

    Ma’am pwede po ba ako kumoha ng PSA no record dalawa po

    • Joanne Marie Go
      May 3, 2023 at 6:53 pm

      If there is no record, that means the PSA doesn’t have a copy. It may be in the LCR – check there first or it may be in the National or Spanish Archices.

  • Allyne A. Ruiz
    March 28, 2023 at 8:44 am

    Negative certificate for non record for psa

    • Joanne Marie Go
      May 4, 2023 at 9:46 am

      Generally the PSA will send a certificate of no record when you order and they don’t have one in the system.

  • April joy catitista rojero
    March 25, 2023 at 8:11 pm

    Please check this name for PSA/NSO record thanks po.

    • Joanne Marie Go
      May 4, 2023 at 9:47 am

      For a particular record, please contact the PSA itself. We do searches for some no record PSA documents for our paid clients.

  • Ronaldo Fernando rojero
    March 25, 2023 at 8:09 pm

    Please check this name for PSA/NSO record thanks po.

  • Jetca Tesha Tan
    March 24, 2023 at 9:01 pm

    Your comment is awaiting moderation.

    Certificate of no record

  • MELISSA DIONISIO
    March 24, 2023 at 2:19 pm

    Your comment is awaiting moderation.

    Hello po askqlg po kung pwede pa mag pa registered ng PSA kse not registration po ako if kung pwede pa po need kopo kse talaga

  • Ronalyn
    March 20, 2023 at 1:45 pm

    How to do if no record to nso of my birth certificate or negative ?

    • Joanne Marie Go
      May 4, 2023 at 6:30 am

      Check at the LCR to see what happened to your record. Go to the LCR where your birth was registered.

  • Warlito Cortez Salagan
    March 19, 2023 at 3:51 am

    My father negative record in PSA.. what can I do

    • Joanne Marie Go
      May 4, 2023 at 9:48 am

      Check at the LCR first where your father was born. Then check at the National Archives or Spanish archives if it is an old record.

  • Ronald B. Raxon
    March 4, 2023 at 3:34 pm

    Your comment is awaiting moderation.

    Wla po ako record ng birth certificate pinanganak po ako noon October 25, 1970 s amin tinitirhan noon bhay. Pls. Paano po ang dapat kung gawin pr po magkaroon po ako ng PSA birth certicate

  • Rosaura Navato
    March 1, 2023 at 9:04 am

    I wanted to register my children they are no record In the hospital even in the LCR,what should I need a documents to submitt?

  • Ruth canaman villanueva
    February 28, 2023 at 7:29 pm

    Your comment is awaiting moderation.

    How do I know to online psa registration application true online with no record birthcertificate

  • Vanessa
    February 23, 2023 at 1:07 am

    Where is the national archives Philippines located?? Thank you

  • athena laylin llames
    February 20, 2023 at 10:16 pm

    i want to get a certificate of no record for my daughter

    • Joanne Marie Go
      May 3, 2023 at 7:01 pm

      When you order from the PSA and the SPA has no record, they will send you a certificate of no record.

  • Raffy Ganigan Guardario
    February 9, 2023 at 3:50 am

    Your comment is awaiting moderation.

    No record PSA

  • Jenny Rose
    February 8, 2023 at 11:59 am

    Your comment is awaiting moderation.

    Good evening Sir Inquire lang ko if pwede po makakuha Yung asawa ko Ng Late Registered Birth Certificate… Since birth Po kasi hindi Po siya nairehistro Ng mama po niya… sa Taytay Rizal Po siya pinanganak at dun din Po siya nakapag aral… sa kasalukayan Po mag 32 yrs. old na Po siya sa August 26… sana matulungan niyo Po kami kasi matagal na Po namin gusto magpakasal kaso Wala Po kasi siya Birth Certificate kaya Hindi Po kami maikasal.. Salamat Po

  • Jams caleb
    February 6, 2023 at 1:47 am

    Your comment is awaiting moderation.

    Hello hope you will help me any advice, cause twice na ko kumuha Ng PSA birth cert Ng baby ko.July 02,2022 KO sya ipinanganak. up to now negative record pa sya Kay PSA. galing na ko Kay Caloocan Civil regs. itinuro na nila din ako SA main Caloocan civil regs. nagbayad na pa ko Ng 800.00 para SA endorsement letter daw po.but sad to say until now wala pa nangyayari. nagKaron Kasi Ng clerical error sa surname KO sa BC ng baby KO.

  • Yonila TaƱaquin
    February 4, 2023 at 6:08 am

    How can we get to National Archives of the Philippines?
    im going to get my mothers birth certificate, since she has negative result from PSA.
    Yiur immediate respinse is highly appreviated. Thank you in advance.

  • Pacio, Crissa Mae
    January 31, 2023 at 5:37 pm

    Your comment is awaiting moderation.

    Good day!

    I have concern regarding my father’s birth certificate. It says that NO RECORD found. Do we still need to wait for a response or should we go speak with someone at the local civil registry about our issue? One more thing: My mother’s name is listed as MARIA CRISTINA CRUZ SANTOS on her birth certificate, which suppose to be MA. CRISTINA DELA CRUZ SANTOS. I’m just concerned since on our birth certificate her name was Ma. Cristina Dela Cruz Santos Pacio Is there anything that we can do? Thank you.

  • Jocelou p. Diana
    January 23, 2023 at 1:29 pm

    Birth certificate of no record

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